FAQ

  • What is included in the site fee? Exclusive use of the selected site(s); ample free parking; use of the Timber Frame; a selection of tables and chairs.
  • How much is the deposit, when is it due, and is it refundable? What’s the payment plan for the entire bill? A $1,000 deposit is required to hold your date; deposit is refundable for 30 days after deposit receipt. 50% of the remaining balance is due three months prior to event, with the final balance due two weeks prior. Smaller payments may be made in between
  • What time frame is allocated for a rehearsal? You may rehearse the evening prior to the event, beginning at 5:00 P.M. for up to 1 hour. Additional time will be billed at $14.00/hr.
  • What is the cancellation policy? Deposits are refundable within 30 days of deposit receipt. In the case of cancellation after three months prior to the event, initial deposit is non-refundable and 50% of payment two is refundable up to two weeks prior to the event. No refunds will be made after two weeks prior to the event.
  • How long will I have use of the event space(s) I reserve? Rental covers a maximum of 6 hours on the day of the event. Events are held 5:00 PM -10 PM Sunday-Thursday, and 5:00 PM – 11:00 PM Friday-Saturday.
  • How much time will I have for décor set-up? When do decorations have to be removed? Set-up can be done under the tent during business hours, 10:00 AM- 5:00 PM the day of the event. For other locations, set-up times will vary at the discretion of the Event Manager. All decorations must be removed from public areas by 10:00 AM the day following an event. However, belongings and décor can be gathered and securely stored overnight in Leander Community Hall and picked up during business hours, the day following an event.
  • Are there additional fees for clean-up? Facility clean up is included in the site rental fee, with the exception of any necessary repairs which will be billed after the event.
  • Are plates, silverware, linens, and additional furniture included? No, the site rental fee does not include these items. Additional items can be secured through a rental company with the assistance of your caterer.
  • Can I bring my own alcohol? For events held under the Event Tent, all alcohol must be obtained through and served by Savory Harvest Catering. For other locations onsite, alcohol must be obtained from a licensed distributor and served by a licensed, TIPS certified bartender. See Event Manager for more specifics.
  • What is the cost of alcohol service under the Event Tent? In accordance with our liquor license, all alcohol must be obtained and served by Savory Harvest Catering. Please contact them for pricing.
  • Are there any restrictions on music? Either a band or a DJ is permissible. All music must end by 10:00 PM on week nights and 11:00 PM on weekends. Music volume is not to exceed 65 decibels when measured from 75 feet away from music site.
  • Does HSV offer Coordination or Planning Services? We do not offer coordination or planning services. Our Event Manager will communicate with a client as needed throughout the planning process. On the day of the event, one site representative and one facilities staff person will be available to answer questions and provide access to rental spaces.
  • Are there additional requirements? All renters must purchase and provide proof of insurance satisfactory to HSV with a company authorized to do business in the Commonwealth of Massachusetts. This proof should be presented as a Certificate of Liability. Such insurance will cover against claims for bodily injury or property damage under a policy of general public liability insurance in an amount of not less than one million dollars ($1,000,000) for bodily injury and one million dollars ($1,000,000) for property damage. The insurance shall insure the renter and name Hancock Shaker Village, its officers, agents, and employees as additional insures. Insurance coverage for the date of rental must be provided to HSV two weeks prior to the date of rental.